Publications

This report provides results from a three-year evaluation—by the Urban Institute and the University of California at San Francisco—of the San Mateo County Adult Coverage and Systems Redesign Initiative. The initiative is designed to both improve health coverage for otherwise uninsured adults in the county, as well as to improve access to and quality of care in county safety net clinics. Outcomes studied include effects on access to care, utilization of services, satisfaction with care, continuity of care, quality of care, and cost of care.

Read the Executive Summary (PDF)

This report, prepared by Compasspoint Nonprofit Services, highlights how North County Health Services continues to work on the organization’s talent development by focusing on both the skills that the clinic needs today and the skills needed to meet the emerging trends in the community health care sector.

This report, prepared by Viewpoint Learning, explores patients' perceptions of clinics and health centers, and their experience with these facilities. It also shows why the internet is an important tool for community clinics, particularly as health reform is implemented and consumers turn to the web for health care information.  Visit the report overview page for more information and to view an interactive word cloud from the report.

In 2007 and 2009, Blue Shield of California Foundation commissioned LFA Group: Learning for Action to conduct surveys and interviews to explore the impact of core support funds on California community clinics. The evaluation findings raised questions about the ways in which several core capacities of community clinics affect access to care and quality of care, and in 2010, the Foundation engaged LFA to conduct research on this topic. This case study on financial health is one of three that focuses on access to and the quality of care in California community clinics.